This Islamic Azad University Email guide explains the INTIAU contact addresses published on this website and how to ask about an email account or University service. A public contact mailbox, a student account and a departmental email system are different things.
Published addresses at a glance
| Complete email address | Domain after the @ sign |
|---|---|
| info@iau.ac.ir.university | iau.ac.ir.university |
| info@intiau.university | intiau.university |
Published email contacts for INTIAU
The two email addresses published here are info@iau.ac.ir.university and info@intiau.university. Copy the complete address. Their domains are iau.ac.ir.university and intiau.university respectively.
Use the INTIAU Contact page to identify the published enquiry route. This guide does not assign exclusive departmental functions to either mailbox or promise that every message is automatically forwarded between them.
Understand similar domain names
iau.ac.ir, iau.ac.ir.university and intiau.ac.ir.university are different domain names. A similar spelling does not make them interchangeable. A domain alone is not an email address, and the ending .university does not establish a message sender’s identity.
Use contact information published for the particular institution and service. A different University domain is not automatically invalid or restricted to a single purpose merely because it differs from an INTIAU contact address.
Ask about an account without disclosing credentials
If you have been issued an email account, follow the instructions supplied by the responsible institution, branch or department. Ask that service for the current sign-in, account setup or recovery procedure. Do not invent a mailbox name or server setting from a domain.
The Student Portal Login is a separate route using issued student-account credentials. Its existence does not establish that the same password opens a University email mailbox.
Describe the access problem without sending your password. If asked for identity evidence, first confirm the relevant process and submission channel. This guide does not publish branch-specific server settings or promise a password-reset service.
Keep academic enquiries separate
For a number-and-date academic-record lookup, follow the Degree Verification Portal instructions. Sending an email is not itself authentication of a qualification.
For an application question, identify the programme and academic period and read the admission information. For a preliminary subject enquiry, the course search portal provides a separate route.
Ask which evidence is required before attaching transcripts, identity documents or translations. A receiving university, employer or professional authority decides whether academic evidence meets its own requirements.
Check unexpected account and document requests
Check the complete address and the purpose of a request before replying or opening attachments. A display name, logo or plausible domain is not sufficient proof. Clarify an unexpected password, payment or document request through a known published route.
The UK National Cyber Security Centre’s phishing guidance offers general precautions. It does not verify a University service or guarantee the safety of an individual message.
Retain relevant correspondence and any reference issued for an enquiry. This guide does not promise faster delivery, a response deadline, a technical mail configuration or approval of an application.
Frequently asked questions
How can I access an email account issued to me?
Use the instructions supplied for that particular account by the responsible institution, branch or department. Ask for the current login route if it is unclear. Do not assume the public INTIAU contact addresses are student mailboxes.
How should a faculty member ask about a University email account?
Ask the responsible department or account administrator for the applicable setup procedure. This guide does not establish a universal mailbox format or create an entitlement to an account.
Where can I ask about an email access problem?
Contact the service responsible for issuing the account and describe the problem without sharing your password. The public INTIAU addresses on this page can be used to ask which enquiry route applies.
Where do I obtain server and email-client settings?
Obtain the current settings from the service responsible for the account. Do not guess server names, ports or security settings from a domain or from another branch’s instructions.
How do I ask about a forgotten email password?
Follow the account issuer’s recovery process or ask its responsible support service for instructions. Do not send your current password in a general message or follow an unexpected reset request solely because it uses a familiar name.
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